Player Protection

Responsible Gaming
at fb7u

fb7u is committed to providing a safe, fair, and enjoyable betting environment for all players in Bangladesh. Our responsible gaming framework gives you the tools and information you need to stay in control — every session, every time.

21+ Strictly Enforced Self-Exclusion Tools Deposit Limits Session Time-Outs 24/7 Support
21+

fb7u Is Strictly for Adults Aged 21 and Above

Access to the fb7u platform — including all betting markets, live casino tables, slot games, and crash games — is restricted to players who are 21 years of age or older. Age verification is applied at the point of registration and may be re-applied at any withdrawal request. fb7u takes this obligation seriously and will close any account found to belong to an underage user without exception.

How fb7u Keeps You in Control

Six core responsible gaming tools and principles built directly into the fb7u platform — available to every registered player in Bangladesh at any time.

Deposit Limits

Set a daily, weekly, or monthly deposit cap in BDT directly from your fb7u account settings. Once a limit is set, it takes effect immediately. Requests to increase a limit are subject to a mandatory 24-hour cooling-off period before they come into force — giving you time to reconsider.

Session Time-Outs

fb7u allows you to set a maximum session duration so that the platform automatically logs you out after a defined period of continuous play. Session reminders can also be configured to notify you of how long you have been active — helping you stay aware of time spent on the platform.

Cooling-Off Periods

If you feel you need a short break from betting, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your fb7u account is suspended and you cannot log in, deposit, or place bets. The period cannot be reversed once it has been activated.

Self-Exclusion

For players who feel their gambling has become problematic, fb7u offers a self-exclusion option covering periods of 6 months, 1 year, 3 years, or permanent closure. Self-exclusion is irrevocable for its full duration. To request self-exclusion, contact fb7u customer support and we will act on your request within one business day.

Reality Check Notifications

fb7u's reality check feature sends you a regular on-screen notification showing how long you have been playing and a summary of your net wins and losses during that session. This keeps your actual play activity in plain view rather than allowing time to pass unnoticed during extended gaming sessions.

24/7 Player Support

Our customer support team is available around the clock — 24 hours a day, 7 days a week, including all Bangladesh public holidays. If you are concerned about your gambling habits or need help activating any player protection tool, reach out via live chat (after fb7u login) or by email at [email protected].

What Is Problem Gambling?

Gambling is a form of entertainment enjoyed by millions of adults across Bangladesh and around the world. For the vast majority of players, betting on cricket, spinning slots, or playing live casino games at fb7u remains a fun, recreational activity that is kept well within personal and financial boundaries.

However, for a smaller number of individuals, gambling can develop into a problematic pattern of behaviour. Problem gambling — sometimes referred to as gambling disorder — is characterised by a persistent inability to control betting impulses despite negative consequences for the individual's financial wellbeing, relationships, work, or mental health.

Problem gambling does not develop overnight. It typically progresses gradually, and many people affected by it do not immediately recognise the signs in their own behaviour. Early awareness is one of the most effective tools for preventing gambling from becoming harmful.

fb7u is committed to providing players with the information and tools needed to identify warning signs early and to take action before gambling causes serious harm. If you are at all uncertain about whether your relationship with gambling is healthy, we strongly encourage you to use the self-assessment checklist below and to contact our support team.

Self-Assessment: Warning Signs

If you answer "yes" to three or more of these questions, we encourage you to contact our support team or seek independent help.

1
Do you find yourself betting more money than you originally planned to in a single session?
2
Do you feel anxious, irritable, or restless when you try to cut back or stop gambling?
3
Have you tried to recover losses by placing larger or more frequent bets?
4
Has gambling affected your ability to meet financial obligations such as rent, bills, or repayments?
5
Have you concealed the extent of your gambling from family members or close friends?
6
Do you think about gambling frequently when you are not actively playing?
7
Have you borrowed money or sold possessions in order to fund your gambling activity?
8
Do you use gambling as a way to escape stress, anxiety, depression, or difficult life circumstances?

Take Control With fb7u's Built-In Tools

Every fb7u player has access to these account-level protection tools at no cost. They are designed to be easy to activate and hard to reverse — because we know that real protection needs to hold firm even when you feel tempted to undo it.

Daily Deposit Cap

Set the maximum amount in BDT that you can deposit in any 24-hour rolling period. Instantly enforced. Increase requests are delayed by 24 hours.

Weekly Deposit Cap

Cap your deposits for a rolling 7-day window. Useful for players who prefer to manage their entertainment budget on a weekly basis rather than daily.

Monthly Deposit Cap

Set a firm ceiling on total deposits across a calendar month. Ideal for players who budget monthly and want a single figure to stay within.

Permanent Self-Exclusion

Request permanent account closure at any time. Once a permanent self-exclusion is applied, it cannot be reversed under any circumstances. Contact support to activate.

How to activate any protection tool: Log in to your fb7u account and navigate to the Account Settings panel, then select "Responsible Gaming". All tools listed above are available from that page. If you have difficulty locating the settings or need immediate assistance activating a self-exclusion, contact our 24/7 support team directly via live chat or at [email protected] — do not use mailto links, contact via the platform or by typing the address into your email client manually.

Healthy Gambling Habits for fb7u Players

Most players who enjoy fb7u — whether they are following the BPL cricket season, spinning slots, or playing live casino — do so without ever experiencing harm. Healthy gambling habits are what makes this possible. fb7u actively encourages all players to adopt the following practices from the moment they register their account.

Gambling is entertainment, not income. Every game on the fb7u platform — from cricket betting markets to slots by Pragmatic Play, NetEnt, and Microgaming — involves an element of chance. There is no strategy or system that guarantees profit over the long term. Treat your betting budget the way you would treat a cinema or dining-out budget: set it in advance, and accept that it may be spent entirely without a return.

Never chase losses. One of the most common pathways to problem gambling begins with the impulse to "win back" money already lost. If you have reached your session budget, stop. Log out. Return another day — or not at all. fb7u's deposit and session limits exist precisely to help you hold this line even in the heat of the moment.

Set a Budget Before You Play
Decide in advance the maximum amount in BDT you are willing to spend in a session. Use fb7u's deposit cap tools to enforce this limit automatically. Never deposit money that you cannot comfortably afford to lose.
Set a Time Limit for Every Session
Decide how long you intend to play before you begin. Use fb7u's session time-out tool to enforce this automatically. Taking regular breaks — even five minutes every hour — helps maintain perspective and prevents the kind of extended, unaware play that can lead to overspending.
Never Play Under Emotional Pressure
Gambling under the influence of stress, grief, anxiety, financial pressure, or alcohol significantly increases the risk of impulsive and harmful betting decisions. If you are not in a calm, clear-headed state, postpone your session. fb7u's platform is available 24/7 — there is no urgency that justifies betting when your judgement is impaired.
Keep Gambling in Balance With the Rest of Your Life
If you find that thoughts about betting are interfering with your work, studies, relationships, or daily routines in Dhaka, Chittagong, Sylhet, or wherever you are in Bangladesh — that is a signal worth taking seriously. Healthy gambling remains one enjoyable activity among many, never the primary focus of a person's time or money.

Keeping Minors Safe at fb7u

fb7u operates a zero-tolerance policy on underage gambling. The following measures are in place across the platform to prevent individuals under the age of 21 from accessing betting services.

Age Verification at Registration

Every player who creates an fb7u account must confirm their date of birth during registration. fb7u cross-references this information and may request supporting identity documents — including National ID cards or passports — to verify age before a first withdrawal is processed.

Immediate Account Closure for Underage Players

If fb7u identifies or is informed that an account has been created by a person under the age of 21, that account will be immediately suspended pending investigation. Any funds deposited will be returned to the original payment source. No exceptions are made to this rule.

Parental Controls and Device Access

If you share a device with a young person and are concerned about access to the fb7u platform, we recommend using your device's built-in parental control or screen-time management tools to restrict access to gambling websites. You should also ensure that your fb7u login credentials are not accessible to minors.

Report Underage Gambling: If you are a parent or guardian and believe that a minor has registered or is actively using an fb7u account, please contact our support team immediately at [email protected]. We treat all reports of underage gambling with the highest urgency and will take immediate action upon receipt of a verified report.

When to Seek Support — and How

There is no shame in asking for help. If gambling is causing you distress or financial harm, reaching out early makes a real difference. fb7u's support team and independent resources are here for you.

Contact fb7u Support Directly

The fb7u customer support team is available 24 hours a day, 7 days a week — including all Bangladesh public holidays such as Eid, Victory Day (December 16), and Independence Day (March 26). Our team can help you activate any responsible gaming tool, discuss your concerns confidentially, or process a self-exclusion request on your behalf.

To reach us, use the live chat feature available after you complete the fb7u login process, or send an email to:

[email protected]

(Email address shown as plain text — not a clickable link. Please type it into your email client manually.)

What Happens When You Contact Us?
When you reach out to the fb7u support team about a responsible gaming concern, your message is treated with complete confidentiality. A trained support agent will discuss your situation, confirm which tools are best suited to your needs, and can activate deposit limits, cooling-off periods, or self-exclusion on your account immediately — without requiring you to navigate the settings yourself.
Independent Support Resources
If you would prefer to speak with an independent organisation, we encourage you to seek guidance from mental health support services available in Bangladesh. Talking to a trusted family member, friend, or medical professional is also a valuable first step. fb7u does not endorse specific third-party organisations, but we fully support players who seek external help.

Managing Your Betting Budget in BDT

For players in Bangladesh, managing a gambling budget responsibly is an important part of keeping the activity enjoyable and within safe limits. fb7u processes all player transactions in Bangladeshi Taka (BDT) via familiar payment methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard — making it easy to track exactly how much you are spending in your everyday currency.

We recommend treating your fb7u deposit budget as a fixed entertainment expense — similar to a meal out in Dhaka or a cinema visit in Chittagong. Set the amount once per month, use the monthly deposit cap tool to enforce it at the account level, and do not top it up if it runs out before the month ends. This single habit eliminates the majority of financial risk associated with online gambling.

If you are using bKash or Nagad for deposits, consider setting a separate mobile banking wallet specifically for entertainment spending. This creates a natural visual separation between your everyday finances and your betting budget, making it far easier to see at a glance how much of your monthly allocation remains.

fb7u never extends credit to players. You can only wager funds that are already deposited in your account. This is an intentional design decision that prevents players from accumulating debt through the platform. If you are being offered credit to fund gambling activity from any external source, please treat that as a serious warning sign and seek support immediately.

No Credit Extended

fb7u never lends money to players. You can only bet with your own deposited BDT balance — no debt, no credit lines.

Full Transaction History

View a complete record of every deposit, withdrawal, and bet placed on your fb7u account at any time via the account history panel.

BDT at All Times

All balances, bets, and transactions are displayed in Bangladeshi Taka so you always know exactly where you stand in your own currency.

SSL-Secured Payments

Every bKash, Nagad, and card transaction is protected by 256-bit SSL encryption, keeping your financial data secure at all times.

Play Smart. Play Safe. Play at fb7u.

Now that you know how fb7u protects its players, explore the platform — or review our FAQ and Terms for more detail on how the platform works.